How long does it take to process orders?

Ready-to-ship orders are usually packaged and shipped within 24-48 hours of payment, but we do ask to allow us up to 3 days. Once your order is dropped off or picked up by the shipping service, we have no control over the actual shipping timeframe. Please see our Business Policies page for shipping information.

 What is your Return Policy?

Please see the Business Policies page for our Return/Refund policy.

Is there a way to shop your items in-person?

We sometimes participate in craft fairs and vendor events. If you are local, please stop by and shop with us in-person! If you are interested in learning about these in person opportunities, please subscribe to our email list and follow us on social media.

Are you on social media?

Yes! We are on TikTok and have a TikTok Shop where you can often grab our goodies with special TikTok-Only discounts! Please follow us on www.tiktok.com/@CraftyPenguinBoutique.

We are also a Verified Merchant on Pinterest! www.pinterest.com/craftypenguinboutique/ 

Please like and follow our business page on Facebook at www.facebook.com/TheCraftyPenguinBoutique or Instagram @thecraftypenguinboutique. We sometimes do live sales on our Facebook page where you can see the items as I show them and participate in fun contests and giveaways. We also have a VIP group where members get exclusive perks! Join here: www.facebook.com/groups/TheCraftyPenguinBoutiqueVIP


If you have any other questions, please contact us via the contact page or email us at info@thecraftypenguinboutique.com.